All collections

Can I return an item?

First of all, we really hope that you do love your clothes. However, if a piece doesn’t quite work for you, we have a few options.

Instead of returning, we encourage swapping. It's simple, fun and great for the environment - returns are really quite damaging and costly, so swapping is a much better option. Thank you for doing things differently with us!

You can view our full swapping instructions here - and join the WWW Insiders on Facebook or Slack.

Returns are a quick route to more landfill, and they affect the good we can do, as well as creating more harm to the environment. We offer other options, but we do pledge that no items returned to us will go directly to landfill. We’d urge you not to return, but if you do feel you need to your clothes please get in touch by emailing [email protected].

You can read our full returns & refund policy here.

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